Certificate in Sales Relationship Building: Trust-Based Selling

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The Certificate in Sales Relationship Building: Trust-Based Selling is a comprehensive course designed to empower learners with essential skills for career advancement in sales. This program emphasizes the importance of building trust-based relationships, a critical factor in successful sales.

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ร€ propos de ce cours

In today's competitive business environment, trust is a key differentiator. This course equips learners with the skills to foster trust, understand customer needs, and deliver value, thereby driving sales performance and customer loyalty. The course is highly relevant in various industries, where sales professionals are increasingly required to build and maintain long-term relationships based on trust. By completing this course, learners will gain a competitive edge, enhance their professional credibility, and be better positioned to meet the demands of the modern sales landscape.

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Dรฉtails du cours

โ€ข Understanding Trust-Based Selling: This unit will cover the basics of trust-based selling, its importance, and how it differs from traditional sales methods.
โ€ข Building Rapport with Customers: This unit will delve into the significance of building rapport with customers, including techniques to effectively connect with them and establish long-term relationships.
โ€ข Active Listening and Communication Skills: This unit will focus on the importance of active listening and effective communication in sales, and how they help build trust with customers.
โ€ข Identifying Customer Needs and Pain Points: This unit will cover how to identify customer needs and pain points, and how addressing them can help build trust and close sales.
โ€ข Proposal and Presentation Techniques: This unit will explore the best ways to present proposals to customers, with a focus on making them engaging, informative, and persuasive.
โ€ข Overcoming Objections: This unit will teach salespeople how to address and overcome common objections that customers may have, with a focus on maintaining trust and respect throughout the process.
โ€ข Following Up and Maintaining Relationships: This unit will cover the importance of follow-up and maintaining long-term relationships with customers, and how they can help increase sales and referrals.
โ€ข Ethics and Professionalism in Sales: This unit will focus on the ethical considerations and professional standards that salespeople must adhere to in order to build trust and maintain a positive reputation.
โ€ข Measuring Sales Success and Continuous Improvement: This unit will cover the key metrics that salespeople should track in order to measure their success and identify areas for improvement.

Parcours professionnel

The Certificate in Sales Relationship Building: Trust-Based Selling focuses on developing essential skills for sales roles in high demand in today's UK job market. Here are the top 5 roles demanding trust-based selling skills: 1. Sales Development Representative: 25% of the total demand 2. Account Manager: 30% of the total demand 3. Sales Engineer: 20% of the total demand 4. Business Development Manager: 15% of the total demand 5. Sales Director: 10% of the total demand The 3D pie chart above represents the percentage distribution of the top 5 roles requiring trust-based selling skills in the UK job market. With a transparent background and no added background color, the chart adapts to all screen sizes using a width of 100% and a height of 400px.

Exigences d'admission

  • Comprรฉhension de base de la matiรจre
  • Maรฎtrise de la langue anglaise
  • Accรจs ร  l'ordinateur et ร  Internet
  • Compรฉtences informatiques de base
  • Dรฉvouement pour terminer le cours

Aucune qualification formelle prรฉalable requise. Cours conรงu pour l'accessibilitรฉ.

Statut du cours

Ce cours fournit des connaissances et des compรฉtences pratiques pour le dรฉveloppement professionnel. Il est :

  • Non accrรฉditรฉ par un organisme reconnu
  • Non rรฉglementรฉ par une institution autorisรฉe
  • Complรฉmentaire aux qualifications formelles

Vous recevrez un certificat de rรฉussite en terminant avec succรจs le cours.

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CERTIFICATE IN SALES RELATIONSHIP BUILDING: TRUST-BASED SELLING
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UK School of Management (UKSM)
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05 May 2025
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