Certificate in Sales Relationship Building: Trust-Based Selling
-- ViewingNowThe Certificate in Sales Relationship Building: Trust-Based Selling is a comprehensive course designed to empower learners with essential skills for career advancement in sales. This program emphasizes the importance of building trust-based relationships, a critical factor in successful sales.
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⢠Understanding Trust-Based Selling: This unit will cover the basics of trust-based selling, its importance, and how it differs from traditional sales methods.
⢠Building Rapport with Customers: This unit will delve into the significance of building rapport with customers, including techniques to effectively connect with them and establish long-term relationships.
⢠Active Listening and Communication Skills: This unit will focus on the importance of active listening and effective communication in sales, and how they help build trust with customers.
⢠Identifying Customer Needs and Pain Points: This unit will cover how to identify customer needs and pain points, and how addressing them can help build trust and close sales.
⢠Proposal and Presentation Techniques: This unit will explore the best ways to present proposals to customers, with a focus on making them engaging, informative, and persuasive.
⢠Overcoming Objections: This unit will teach salespeople how to address and overcome common objections that customers may have, with a focus on maintaining trust and respect throughout the process.
⢠Following Up and Maintaining Relationships: This unit will cover the importance of follow-up and maintaining long-term relationships with customers, and how they can help increase sales and referrals.
⢠Ethics and Professionalism in Sales: This unit will focus on the ethical considerations and professional standards that salespeople must adhere to in order to build trust and maintain a positive reputation.
⢠Measuring Sales Success and Continuous Improvement: This unit will cover the key metrics that salespeople should track in order to measure their success and identify areas for improvement.
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