Professional Certificate in Sales Objection Handling: Persuasive Techniques

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The Professional Certificate in Sales Objection Handling: Persuasive Techniques is a crucial course designed to equip learners with essential skills to address and overcome sales objections effectively. This certificate course is increasingly important in today's competitive business landscape, where sales professionals must be adept at handling objections to close deals successfully.

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About this course

The course focuses on developing persuasive techniques that enable learners to address customer concerns, build trust, and maintain positive relationships. By completing this program, learners will gain a deep understanding of common sales objections and how to respond to them in a way that demonstrates value and expertise. This certificate course is highly relevant to sales professionals, customer service representatives, and business development executives. By mastering the art of sales objection handling, learners can enhance their career prospects, increase sales revenue, and contribute to their organization's success.

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Course Details

• Understanding Sales Objections
• Identifying Common Sales Objections
• Overcoming Price Objections with Value Proposition
• Handling Objections with Confidence and Empathy
• Utilizing Reframing Techniques to Change Perceptions
• Analyzing and Responding to Customer Needs
• Building Rapport and Trust with Prospects
• Employing Active Listening Skills to Address Concerns
• Using Persuasive Language and Communication Techniques
• Practicing Effective Sales Objection Handling through Role-Playing

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Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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PROFESSIONAL CERTIFICATE IN SALES OBJECTION HANDLING: PERSUASIVE TECHNIQUES
is awarded to
Learner Name
who has completed a programme at
UK School of Management (UKSM)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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