Global Certificate in Service Operations Service Performance

-- viewing now

The Global Certificate in Service Operations Service Performance course is a comprehensive program designed to enhance service operations and improve business performance. This course is critical for professionals seeking to advance their careers in service management, as it provides essential skills and knowledge necessary to excel in this field.

4.5
Based on 2,975 reviews

7,285+

Students enrolled

GBP £ 149

GBP £ 215

Save 44% with our special offer

Start Now

About this course

In today's business landscape, there is a high demand for service operations professionals who can drive efficiency, reduce costs, and improve customer satisfaction. This course is designed to meet that demand, equipping learners with the latest tools and techniques for managing service operations, identifying areas for improvement, and implementing effective solutions. Throughout the course, learners will explore a range of topics, including service strategy, service design, service transition, service operation, and continual service improvement. By the end of the course, learners will have a deep understanding of service operations and how to optimize them for maximum performance and profitability. This course is an excellent investment in your career and will provide you with the skills and knowledge necessary to succeed in the rapidly evolving world of service management.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• Service Strategy & Design
• Service Transition & Implementation
• Service Performance Metrics
• Service Level Management
• Capacity Management
• Continual Service Improvement
• Service Reporting & Analysis
• Customer Relationship Management
• Supplier Management
• IT Service Management Framework (e.g., ITIL, ISO 20000)

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £149
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £99
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
GLOBAL CERTIFICATE IN SERVICE OPERATIONS SERVICE PERFORMANCE
is awarded to
Learner Name
who has completed a programme at
UK School of Management (UKSM)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment