Global Certificate in Service Operations Service Performance
-- ViewingNowThe Global Certificate in Service Operations Service Performance course is a comprehensive program designed to enhance service operations and improve business performance. This course is critical for professionals seeking to advance their careers in service management, as it provides essential skills and knowledge necessary to excel in this field.
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⢠Service Strategy & Design
⢠Service Transition & Implementation
⢠Service Performance Metrics
⢠Service Level Management
⢠Capacity Management
⢠Continual Service Improvement
⢠Service Reporting & Analysis
⢠Customer Relationship Management
⢠Supplier Management
⢠IT Service Management Framework (e.g., ITIL, ISO 20000)
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