Global Certificate in Service Operations Service Performance

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The Global Certificate in Service Operations Service Performance course is a comprehensive program designed to enhance service operations and improve business performance. This course is critical for professionals seeking to advance their careers in service management, as it provides essential skills and knowledge necessary to excel in this field.

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AboutThisCourse

In today's business landscape, there is a high demand for service operations professionals who can drive efficiency, reduce costs, and improve customer satisfaction. This course is designed to meet that demand, equipping learners with the latest tools and techniques for managing service operations, identifying areas for improvement, and implementing effective solutions. Throughout the course, learners will explore a range of topics, including service strategy, service design, service transition, service operation, and continual service improvement. By the end of the course, learners will have a deep understanding of service operations and how to optimize them for maximum performance and profitability. This course is an excellent investment in your career and will provide you with the skills and knowledge necessary to succeed in the rapidly evolving world of service management.

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CourseDetails

• Service Strategy & Design
• Service Transition & Implementation
• Service Performance Metrics
• Service Level Management
• Capacity Management
• Continual Service Improvement
• Service Reporting & Analysis
• Customer Relationship Management
• Supplier Management
• IT Service Management Framework (e.g., ITIL, ISO 20000)

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £149
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £99
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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GLOBAL CERTIFICATE IN SERVICE OPERATIONS SERVICE PERFORMANCE
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UK School of Management (UKSM)
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05 May 2025
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