Global Certificate in Service Operations Service Performance
-- ViewingNowThe Global Certificate in Service Operations Service Performance course is a comprehensive program designed to enhance service operations and improve business performance. This course is critical for professionals seeking to advance their careers in service management, as it provides essential skills and knowledge necessary to excel in this field.
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โข Service Strategy & Design
โข Service Transition & Implementation
โข Service Performance Metrics
โข Service Level Management
โข Capacity Management
โข Continual Service Improvement
โข Service Reporting & Analysis
โข Customer Relationship Management
โข Supplier Management
โข IT Service Management Framework (e.g., ITIL, ISO 20000)
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